A WBUR report found that many survivors of sexual assault through dating apps felt unsupported after reporting incidents to companies like Tinder and Hinge. Survivors described feeling dismissed or ignored, with little evidence that their complaints led to meaningful consequences for abusers.
The article highlighted recurring themes: survivors struggled with inadequate customer service, lack of transparency about investigations, and no assurance that their alleged assailants were removed permanently. Many said these gaps created an unsafe environment where predators could continue targeting vulnerable users.
Advocates argue that dating platforms must do more to safeguard users, including clearer reporting mechanisms, stronger enforcement of bans, and more accountability for how abuse allegations are handled. The stories underscore the risks of meeting people through apps when safety protections are weak.