The following terms, conditions, and privacy policy is strictly limited to our SMS text messaging program.
SMS Terms & Conditions
Subscribers have opted-in to receive Abuse Victims, LLC notifications and appointment confirmations for legal help regarding personal injuries and defective products from telephone numbers: (912) 356-4400, (912) 325-9200, (912) 299-8600, (912) 214-5400, & (912) 351-8800. All text messages sent to you are at standard rates. Message & data rates may apply based on the type of text messaging program you have with your carrier. Please contact your wireless carrier if you have any questions about your text or data plan. Abuse Victims, LLC does not assess any additional fees to text messages that are sent to you or toAbuse Victims, LLC. Message rates vary depending on subscriber participation.
Contact Us and AI-assisted Chatbot Policy
When you contact us with a comment, question, or complaint, via live chat or AI-assisted SMS you may be asked for information that identifies you, such as your name, address, and telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. The AI-assisted chatbot may follow up with you if you’re unresponsive after submitting a web form as well, and AI-assisted chats may not give you the most accurate answers to your questions. You may be asked to provide all of this information if you contact us through our chatbot. We may record or create transcripts of your calls to us, your chats, or any other method by which you connect with us and may retain the information disclosed during these interactions to assist you in the future, in improving our customer service and service offerings, to meet our legal obligations, as well as for other business purposes that are detailed in this Privacy Policy.
We may also use vendors to provide these services which means these vendors may have access to these recordings or transcripts, including in real time. By using our chatbot, you consent to our monitoring and recording of the chat and the collection and analysis of all personal information provided through the chat. We utilize various services to process, analyze, and store the contents of the chat on our behalf. You direct Abuse Victims to disclose to and share with our service provider, including, any personal information you provide. If you do not consent to Abuse Victims’ collection and analysis of your data or to our service provider processing this data, please do not use our chat or SMS features.
Privacy
We respect your privacy. We will not share or use your mobile number for any purpose other than to send you notifications and reminders as described above. We will only use your mobile number to transmit your text message. However, we may always disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with this text-messaging service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name thatv you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to this service and pursue any appropriate legal remedies.
You may review our full terms & conditions here: https://abusevictims.com/disclaimer/
You may read our full privacy policy here: https://abusevictims.com/privacy-policy/
Carriers Supported
Major carriers: AT&T, Verizon Wireless, Sprint, and T-Mobile USA.
Minor carriers: Advantage Cellular (DTC Wireless), Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Boost Mobile, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Google Voice, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Metro PCS, Mosaic (Consolidated or CTC Telecom), MTA Communications , MTPCS (Cellular One Nation), Nex-Tech Wireless, NTelos, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, Plateau (Texas RSA 3 Ltd), RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, and West Central (WCC or 5 Star Wireless).
How To Get Help
For more information, you can call us at: (855) 734-0374 or sms@abusevictims.com. From your mobile phone, you can also get help information at any time by sending the text “HELP” to (912) 356-4400, (912) 325-9200, (912) 299-8600, (912) 214-5400, & (912) 351-8800. You will receive a standard rate message from our service with information on the program you have subscribed to.
How To Opt-Out
Text STOP or UNSUBSCRIBE to (912) 356-4400, (912) 325-9200, (912) 299-8600, (912) 214-5400, & (912) 351-8800 To opt-out of our service alert system you can text “STOP” to (912) 356-4400, (912) 325-9200, (912) 299-8600, (912) 214-5400, & (912) 351-8800 from your mobile phone and you will automatically be unsubscribed from our service. You will receive a confirmation that you successfully unsubscribed but will not receive any additional messages unless you opt-in again unless you grant express written consent via a web form, voice call, or retainer agreement.
No SMS Warranty
Neither Abuse Victims, LLC nor the mobile carriers are responsible or liable for any delays in the receipt of any SMS messages or undelivered messages connected with this program.